Terms of Use
STOA APP TERMS OF USE
- ABOUT US
This Agreement is between The Stoa Corporation Limited, a limited company registered in England and Wales with company number 14012846 and registered offices at 20-22 Wenlock Road, London, England, N1 7GU (“Stoa”) and you.
- THE SERVICE AND THESE TERMS
Stoa licenses you to use its Stoa Saving Score App (the “Service”) which consists of the software applications hosted and made available by Stoa and any other related content and materials, however you access them, whether via the www.stoa.money website (the “Site”) or via a Stoa mobile or tablet app (the “App”). When you sign up with Stoa this is referred to as you having a “Stoa Account”.
These terms of use (the “Terms”) apply to your use of the Service.
Please read the Terms carefully before you start to use the Service. By using the Service, or otherwise indicating your agreement, you accept the Terms and agree to abide by them. If you do not agree to the Terms, please refrain from using the Service. You should download and save or print a copy of the Terms when possible.
You must be 18 or over to accept these Terms and access the Service.
The Service allows you to generate a savings score (the “Savings Score”) based on your transaction history and previous savings habits.
Stoa uses Yapily Ltd (“Yapily”), its open banking platform provider, to help it securely access up to a maximum of 13 months’ transaction history for the bank account that you choose to connect to your Stoa Account. Yapily is regulated by the UK Financial Conduct Authority under registration number 827001. When signing up to receive the Service you will be redirected to Yapilys’ platform and asked to consent to Yapily’s open banking access within your banking app. Stoa can only provide the Service to you if you choose to provide consent to Yapily’s open banking access. Stoa is not responsible for Yapily’s open banking platform and Yapily’s terms of service and privacy policy will apply between you and Yapily.
You will need to provide consent to Yapily’s open banking access within your banking app each time you generate a new Savings Score. Stoa will securely retain your transaction data for a period of 30 days after generating your Savings Score. This is to enable you to query how or why your Savings Score was generated. It also enables Stoa to analyse and improve the Service by understanding how and why different savings scores are generated for its users. After 30 days Stoa will permanently delete your transaction data and will only retain aggregated anonymised user insights.
The Service is provided free of charge for your personal and non-commercial use only and should not be used for commercial purposes unless Stoa expressly agrees in advance to allow commercial use.
IMPORTANT INFORMATION
YOU ACKNOWLEDGE THAT THE SERVICE IS FOR GENERAL INFORMATION PURPOSES ONLY. STOA IS NOT AUTHORISED BY THE FCA TO PROVIDE FINANCIAL ADVICE. YOU MUST OBTAIN PROFESSIONAL OR SPECIALIST ADVICE BEFORE TAKING, OR REFRAINING FROM, ANY ACTION ON THE BASIS OF INFORMATION OBTAINED FROM THE SERVICE.
IF YOU CAN SHOW THAT THERE WAS A DIGITAL CONTENT FAULT WITH THE SERVICE WHICH HAS DAMAGED YOUR DEVICE OR OTHER DIGITAL CONTENT BELONGING TO YOU AND STOA HAS NOT USED REASONABLE CARE AND SKILL, YOU MAY BE ENTITLED TO A REPAIR OR COMPENSATION FOR THE DAMAGE.
- QUERYING YOUR SAVINGS SCORE
Stoa uses automated technology to generate your Savings Score from your transaction history. It is necessary for Stoa to do this to perform its contract with you and provide you with the Service. The Savings Score is generated for your own purposes so that you can analyse, understand or change your spending and saving habits. You may also be able to use your Savings Score to demonstrate to third parties that you have good savings habits, which may assist you to gain access to third party products or services.
If you have any queries regarding your Savings Score or want to challenge your Savings Score, you can do so by contacting Stoa after your Savings Score has been generated. Stoa securely retains your transaction data for 30 days after generating your Savings Score for this purpose, to enable Stoa to explain to you why you were given a particular Saving Score and, if necessary, update the Savings Score for you. After this period Stoa will delete the copy of your transaction data that it holds and Stoa will not be able to revisit your transaction data to explain or change a specific Savings Score, but you can regenerate your Savings Score at any time.
- ACCESS TO AND AVAILABILITY OF THE SERVICE
You will be asked to provide Stoa with certain details such as your full name and email address, when you register for a Stoa Account. This is so that Stoa can provide the Service to you and generated aggregated and anonymised insights about its users’ spending and saving habits. You must only provide your own information when registering for a Stoa Account.
You must not allow anyone to access your Stoa Account on your behalf. You must treat as confidential all information related to your Stoa Account, including your password and any other pieces of information generated or selected as part of Stoa’s security and authentication procedures, and you must not disclose this information to any third party.
Stoa warrants that it has and will maintain all licences, consents, and permissions necessary for the performance of its obligations under these Terms in accordance with all applicable laws and regulations.
Whilst Stoa will try to ensure that the Service is available for your use, it does not promise that the Service will be available at all times nor does Stoa promise the uninterrupted use by you of the Service.
You are responsible for:
- making all arrangements necessary for you to have access to the Service (for example ensuring you have an available internet connection); and
- all costs and expenses you may incur in relation to your use of the Service.
- TERMINATING YOUR CONTRACT WITH STOA
You have the right to terminate your relationship with Stoa at any time and can do so by asking Stoa to delete your Stoa Account.
Stoa may suspend your access to your Stoa Account or terminate the Service at any time, for any reason and without notice. Stoa will have no liability to you if it does this.
Upon termination of your relationship with Stoa for any reason all rights granted to you under these Terms shall cease and you must immediately cease all activities authorised by these Terms.
- INTELLECTUAL PROPERTY RIGHTS
Stoa is the owner or the licensee of all intellectual property rights in the Service (including the software applications hosted and made available by Stoa and any content or material provided as part of or published within the Service, including your Savings Score) the Site and the App.
Nothing in these Terms grants you any legal rights in the Service (including your Savings Score), the Site or the App other than as necessary to enable you to access the Service and use your Savings Score in accordance with these Terms. You agree not to adjust or try to circumvent or delete any notices contained on the Service, Site or App (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Service, Site or App.
You can use the Service to generate a Savings Score for your own personal use, including to analyse, understand or change your spending and saving habits. You can also share your Savings Score with third parties, for example on your social media accounts, for the purpose of demonstrating your Savings Score to them.
You agree to grant Stoa a non-exclusive, royalty free, worldwide and sub-licensable licence to:
- use, modify, display, distribute and create derivative materials using the information, materials, data and other content that you provide or grant Stoa access to via the Service (“Your Content”), for the purpose of Stoa providing the Service to you and generating a Savings Score; and
- generate aggregated anonymised insights about Stoa’s userbase and its users’ spending and savings habits (“Insights Data”).
Stoa is the owner of all intellectual property rights in the Insights Data.
- ACCEPTABLE USE RESTRICTIONS
You must not:
- attempt to circumvent password or user authentication methods on the Service;
- reproduce, duplicate, copy or re-sell any part of the Service other than as permitted by these Terms;
- access without authority, interfere with, damage or disrupt any part of the Service, any equipment or network on which the Service is stored or any software used in the provision of the Service;
- use the Service to access without authority, interfere with, damage or disrupt any service, system, equipment, network or software owned or used by any third party;
- reverse engineer or reverse compile any of the technology used to provide you with the Service, including but not limited to, any applications associated with the Service, the Site and the App; or
- use the Service:
- for any purpose that is unlawful under any applicable law or prohibited by these Terms;
- in any way that may infringe Stoa’s intellectual property rights or those of any third party;
- to commit any act of fraud;
- to distribute viruses or malware or other similar harmful software code;
- for purposes of promoting unsolicited advertising or sending spam;
- to simulate communications from Stoa or another service or entity in order to collect identity information, authentication credentials, or other information (known as ‘phishing’);
- to promote any unlawful activity; or
- to represent or suggest that Stoa endorses any other business, product or service unless Stoa has separately agreed to do so in writing.
- USE OF YOUR PERSONAL INFORMATION
Stoa takes your privacy and its obligations in relation to your privacy seriously. Under data protection legislation, Stoa is required to provide you with certain information including information about how Stoa processes your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in Stoa’s privacy policy.
- WARRANTIES
You acknowledge and agree that the Service and all information and content included in or accessible from the Service is provided on an “as is” and “as available” basis. Stoa disclaims all statutory or implied warranties, representations and conditions including but not limited to those regarding quality, merchantability, fitness for purpose and non-infringement, to the fullest extent permissible by law.
Although Stoa makes reasonable efforts to update the information provided by the App and the Service, Stoa does not make representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
Stoa does not take responsibility for any material downloaded or otherwise obtained through the use of the Service.
No advice or information, whether written or oral, obtained by you from Stoa or Stoa’s partners or from the Service will create any warranty not expressly stated in these Terms.
- STOA’S LIABILITY TO YOU
Stoa does not exclude or limit in any way its liability to you where it would be unlawful to do so. If Stoa fails to comply with these terms, Stoa is responsible for loss or damage you suffer that is a foreseeable result of Stoa breaking these terms.
If you can show that there was a digital content fault with the Service which has damaged your device or other digital content belonging to you and Stoa has not used reasonable care and skill, you may be entitled to a repair or compensation for the damage.
Stoa is not responsible for the following:
- unforeseeable losses (this is where it was not obvious that something would happen and nothing you said to Stoa meant that Stoa should have expected it);
- delays or interruptions outside of Stoa’s control;
- losses not caused by any breach on Stoa’s part, including any loss or damage you suffer as a result of problems with a third party system including any error with Yapily’s systems or the bank account that you choose to connect to your Stoa Account;
- your use of the Service for the purpose of trade, business, craft or profession; or
- losses you could have avoided by taking reasonable action, for example, damage to your own digital content or device, which was caused by digital content Stoa supplied and which you could have avoided by following Stoa’s advice or instructions or having the minimum system requirements advised by Stoa from time to time.
- CIRCUMSTANCES OUTSIDE OF STOA’S CONTROL
If Stoa’s provision of the Service is delayed or interrupted by an event outside of Stoa’s control, Stoa will not be liable for delays caused by the event. Stoa will take steps to minimise the effect of any delay or interruption caused by an event outside of Stoa’s control.
- THIRD PARTY LINKS
The Service may contain links to other independent websites which are not provided by Stoa. Such independent sites are not under Stoa’s control and Stoa is not responsible for and has not checked or approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
- SUPPORT AND COMMUNICATION
If you want to learn more about the Service, have any problems when using it, or wish to make a complaint please contact support@stoa.money.
If Stoa needs to contact you it will do so via email, using the email address you provided to Stoa when creating your Stoa Account.
- CHANGING THESE TERMS
Stoa may need to revise these Terms from time to time to comply with law or to meet changing business requirements.
Stoa will provide you with at least 14 days’ notice of any change to these Terms by sending you an email with details of the change or notifying you of a change within your Stoa Account.
If you do not accept the notified changes you can notify Stoa and Stoa will arrange for your Stoa Account to be closed, subject to the rest of these Terms.
- GENERAL TERMS
Transferring this contract. Stoa can transfer its contract with you, so that a different organisation is responsible for supplying the Service. Stoa will contact you to let you know if it plans to do this. If you are unhappy with the transfer you can close your Stoa Account and terminate this contract. Your contract with Stoa is personal to you and you cannot transfer it to anyone else.
Nobody else has any rights under this contract. This contract is between you and Stoa. Nobody else can enforce it and neither you or Stoa will need to ask anybody else to sign-off on ending or changing it.
If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
Even if Stoa delays in enforcing this contract, it can still enforce it later. Stoa might not immediately chase you for not doing something or for doing something you are not allowed to, but that does not mean Stoa cannot do it later.
Governing law and where you can go to court. These terms are governed by English law and wherever you live you can bring claims against Stoa in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against Stoa in the courts of the country you live in. Stoa can claim against you in the courts of the country you live in.